1. Introduction

OpenResourceCartography ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines how your information is collected, used, and protected when you visit our website openresourcecartography.sbs or utilize our yacht charter services.

By availing of our services, you are agreeing to the practices described in this policy. This policy is in adherence to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information Collection

2.1 Personal Data

The personal data we accumulate is provided by you voluntarily when you:

  • Reserve a yacht charter
  • Reach out to us via our website or phone
  • Sign up for our newsletter
  • Complete website forms
  • Engage in our surveys or promotional events

Such information may encompass:

  • Your name and contact details (email, telephone number, physical address)
  • Financial information for payments (securely processed through external providers)
  • Yacht charter preferences and specifications
  • Emergency contact details
  • Food allergies or health details (if applicable)

2.2 Information Collected Automatically

Automatically gathered information when you browse our website includes details about your device and browsing habits:

  • IP address and locale details
  • Type and version of the web browser
  • Site visitation data and duration of visit
  • Sites directing to ours
  • Details about your device (model, screen size, etc.)

2.3 Cookies and Tracking Mechanisms

Our usage of cookies and analogous tracking mechanisms aims to enhance your website experience. These mechanisms assist us in:

  • Storing your preferences
  • Analyzing our site's usage and performance
  • Delivering customized content
  • Enhancing our offerings

Your cookie preferences can be managed through your browser settings or our website's cookie consent feature.

3. Usage of Your Data

The data we amass is utilized for several purposes, including:

  • Provision of Services: For facilitating your yacht charter experiences, confirming bookings, and communicating reservation details with you
  • Assistance to Customers: To address your queries and offer support
  • Transaction Processing: To handle financial transactions and manage invoices
  • Safety and Security: To ensure the secure operation of our services and guard against deceptive practices
  • Promotional Activities: To forward you marketing content and updates (subject to your consent)
  • Site Optimization: To evaluate traffic patterns and bolster the functionality of our site
  • Adhering to Laws: To fulfill relevant legal obligations and standards

4. Disclosure of Information

Your personal data is neither sold, exchanged, nor leased to external entities. We may divulge your information under these scenarios:

4.1 Third-Party Services

We might share details with dependable external service providers who support us in various aspects including payment processing, web hosting, email outreach, analytics, and customer service.

4.2 Legal Obligations

We may need to reveal your details in compliance with legal demands or during investigations of suspected fraudulent actions or breaches of the law.

4.3 Corporate Changes

Your information might be transferred as a business asset in transactions such as mergers, acquisitions, or asset sales.

5. Data Protection

We undertake suitable technological and organizational protocols to shield your personal data from unauthorized access, changes, divulgence, or destruction. These measures include encryption, secure servers, access management policies, routine evaluations, and training for our staff.

Nonetheless, no internet-based or electronic storage method is entirely secure. Absolute security of your data cannot be wholly guaranteed.

6. Retention of Data

We retain your personal details only for the period necessary for the purposes it was collected or as per legal requirements. Specific retention spans include:

  • Yacht charter bookings: 7 years for accounting/legal reasons
  • Marketing communications: until you opt-out or terminate
  • Web analysis logs: 26 months
  • Customer support history: 3 years following the final engagement

7. Your Rights and Preferences

You have the right to request access, rectification, erasure (in accordance with legal constraints), data portability, to opt-out of marketing, and to manage cookies. To exercise these rights, please reach out to us using the details provided below.

8. Third-Party Services

8.1 Web Analytics

We utilize tools like Google Analytics for web analysis. You can opt-out through their dedicated browser plugin.

8.2 Social Platforms

Links to social media may feature on our website, each governed by its own privacy policy.

8.3 Payment Services

Financial transactions are conducted through third-party processors compliant with PCI DSS requirements.

9. International Transfer of Data

Your data might be migrated and processed in nations other than Germany. We enact suitable safeguards in line with applicable data protection laws.

10. Youth Privacy

Our offerings are not meant for individuals below the age of 13, and we do not intentionally gather their information. Should you suspect that a minor has provided us with their data, please get in touch with us right away.

11. Privacy Policy Modifications

Our Privacy Policy may be modified to better reflect adjustments in our practices or legal stipulations. Changes will be communicated by updating the policy on our platform, emailing registered users, or displaying a notification on our site. Continued usage of our services after changes go into effect implies acceptance of the new terms.

12. Contact for Queries

For questions about this Privacy Policy or our data practices, please contact us:

OpenResourceCartography — Privacy Officer
Marina Point
Hamburg 20459
Germany

Phone: +49 40 9999 9999
Email: [email protected]

13. Compliance with Advertising Consent Regulations

We adhere to advertising consent regulations like those of Google Ads. You can alter your cookie/tracking preferences anytime using our cookie settings options.